Privacy Policy

Last Updated: [01/01/2026]

Shiven Style (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how information is collected, used, shared, and protected when you visit or make a purchase from https://www.shivenstyle.com (“Website”).

This policy applies to users located in India, the European Union, the United States, and other international jurisdictions.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with our Website, we may collect:

  • Full name

  • Email address

  • Mobile number (including WhatsApp number)

  • Billing and shipping address

  • Order details and preferences

1.2 Payment Information

Payments on our Website are processed securely via Razorpay.
We do not store your debit card, credit card, UPI, or net banking details on our servers.

1.3 Automatically Collected Information

  • IP address

  • Browser and device details

  • Pages viewed and time spent

  • Referring URLs

  • Cookies and tracking technologies

2. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Communicate order, shipping, and return updates

  • Provide customer support

  • Improve website performance and user experience

  • Send marketing communications via Email, WhatsApp, and SMS (with consent)

  • Run and optimize international advertising campaigns

  • Detect fraud and ensure transaction security

  • Comply with legal and regulatory requirements

3. Marketing, WhatsApp & SMS Communication

By providing your phone number and placing an order or opting in, you consent to receive:

  • Order confirmations

  • Shipping and delivery updates

  • Promotional offers and product launches

via SMS and WhatsApp.

You can opt out anytime by:

  • Clicking the “unsubscribe” link in emails

  • Replying STOP to SMS

  • Messaging STOP on WhatsApp

  • Contacting us directly

4. Cookies & Advertising Technologies

We use cookies and similar technologies for:

  • Website functionality

  • Analytics and performance tracking

  • Google, Meta (Facebook/Instagram), and other international advertising platforms

You can manage cookies through your browser settings.

5. Sharing of Personal Information

We do not sell personal data.

We may share your data with trusted third parties such as:

5.1 Payment Processing

  • Razorpay – for secure transaction processing

5.2 Shipping & Logistics

  • Shiprocket – for order fulfillment, shipping, and delivery updates

5.3 Technology & Marketing Partners

  • Website hosting providers

  • Analytics tools

  • Advertising and remarketing platforms

All partners are contractually obligated to protect your data.

6. International Data Transfers

Your information may be processed outside your country of residence, including India, the EU, and the United States.
Where required, we use standard contractual safeguards to protect your data.

7. GDPR Compliance (For EU Customers)

If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data

  • Right to rectify incorrect data

  • Right to erase (“Right to be Forgotten”)

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time

Legal bases for processing include:

  • Contractual necessity (order fulfillment)

  • Consent (marketing)

  • Legitimate business interests

  • Legal obligations

8. CCPA Compliance (For California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal data we collect

  • Request deletion of personal data

  • Opt out of data selling (we do not sell data)

  • Receive equal service regardless of privacy choices

Requests can be made using the contact details below.

9. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill orders

  • Comply with tax, accounting, and legal obligations

  • Resolve disputes and enforce agreements

10. Data Security

We implement industry-standard security measures to protect your information.
However, no online transmission is completely secure, and absolute security cannot be guaranteed.

11. Third-Party Links

Our Website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.

12. Children’s Privacy

Our Website is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.

13. Governing Law & Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts in Jaipur (Rajasthan),  India.

14. Changes to This Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised “Last Updated” date.

15. Contact Information

For privacy-related inquiries, requests, or complaints, contact:

Shiven Style
📧 Email:shivenstyles@gmail.com

🌐 Website: https://www.shivenstyle.com

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